Gift Cards - FAQ

 

 

 

HD Supply Brafasco / CTF Supply Gift Card FAQs

What is a HD Supply Brafasco / CTF Supply Gift Card?

The HD Supply Brafasco / CTF Supply Gift Card is a pre-paid, reloadable card that you can keep or give as a gift. It can be used to pay for merchandise or services at any one of our HD Supply Brafasco / CTF Supply branches from coast to coast.

Where can I get a Gift Card?

Visit our locations page and find your local HD Supply Brafasco or CTF Supply branch and speak with one of our sales associates.

Anyone of our sales associates can assist with the gift card transaction.  Gift cards can be activated for a minimum of $10.00 and to a maximum of $2,500.  You decide the amount you wish to have loaded on the card.

How do I use my Gift Card?

Gift Cards can be redeemed for merchandise or services at any of our branch locations.  Each time the card is used, the amount of the purchase will be deducted from the remaining balance on the card.  Ask your sales associate for a copy of the gift card receipt.

What if I don't have enough money left on the card?

The balance of you Gift Card can be put towards your purchase and the remaining funds can be paid with another method of payment.

How do I report a lost or stolen Gift Card?

Please treat your Gift Cards like cash as cards CAN NOT be replaced if lost or stolen.

How can I check the balance of my Gift Card?

The balance on you HD Supply Brafasco / CTF Supply Gift Card can be checked in-branch by one of our staff members, by calling 1.888.272.3272 or online 24 hours a day.

How do I reload my Gift Card?

The HD Supply Brafasco / CTF Supply Gift Card is reloadable by simply presenting your card at either a HD Supply Brafasco or CTF Supply branch and asking the sales associate to reload it with what ever dollar value you choose.

The HD Supply Brafasco / CTF Supply can be reloaded at any one of our locations across Canada.  Ask your sales associate to reload your card with what ever dollar value you choose between a.minimum dollar amount of $10.00 to a maximum of $2500.00.The t that can be placed.

Can I redeem my card for cash?

When merchandise is returned with a receipt, funds will be returned to the method of payment used on the orginal purchase. *

If a receipt can not be found it is up to the discretion of the Branch Manager and/or Supervisor to place the funds onto an HD Supply Brafasco / CTF Supply Gift Card..

Questions that are not listed here. What should I do?

For general questions visit your local branch or speak with your sales associate. You can also send us a comment, suggestion or question via our Contact Us web form.

* Some conditions may apply ask in branch for details.